At Azorts, we want you to be fully satisfied with your purchase. If for any reason you are not completely happy with your order, we accept returns within 30 days of purchase. Please review our return and refund policy below:
Return Policy
- Eligibility for Return: We accept returns on all products within 30 days of the date of purchase.
- Products must be unused, in original condition, and in their original packaging.
- To initiate a return, please contact us at support@azorts.uk with your order number and reason for return.
- Return Shipping Costs: Customers are responsible for the return shipping costs unless the return is due to a defective product or an error on our part.
- Non-Returnable Items:
- Any items that have been opened or used cannot be returned unless they are defective or damaged upon arrival.
Refund Policy
- Processing Time: Once your return is received and inspected, we will process your refund within 7 days.
- Refunds will be issued to the original payment method used at the time of purchase.
- Partial Refunds: In some cases, only a partial refund may be granted (e.g., if the item is damaged or not in original condition).
- Exchanges: We do not offer direct exchanges. If you would like a different product, you must return the original item and place a new order.
How to Return an Item
- Contact us at support@azorts.uk with your order details and return request.
- We will provide you with a return address and instructions.
- Package the item securely in its original packaging and ship it back to us.
Damaged or Defective Items
- If your item arrives damaged or defective, please contact us immediately at support@azorts.uk. We will arrange for a return and issue a full refund or replacement at no additional cost to you.
Important Notes
- Please ensure that the product is returned in its original packaging and condition.
- Refunds may take several business days to appear in your account, depending on your payment provider.
Get in Touch
Feel free to contact us if you have any questions or need assistance with our products. We’re here to help!
- Phone: +44 207 581 8065
- Email: support@azorts.uk
- Address: 1 Nathan Drive, Salford M3 6BA, United Kingdom
Thank you for choosing Azorts — Smart Kitchen Gadgets for the modern home!