1. What products does Azorts offer?
Azorts specializes in interactive dog toys, chew toys, tug toys, enrichment accessories, and durable pet products designed for everyday play and exercise.
2. Where is Azorts located?
Our company is based in the United Kingdom.
Address:
1 Nathan Drive, Salford M3 6BA, United Kingdom
3. How long does shipping take?
Orders are typically processed within 0–1 business day.
Estimated delivery time is usually 1–3 business days after dispatch.
4. What is your shipping cost?
- Orders under £100 GBP: £7.99 GBP shipping fee
- Orders over £100 GBP: Free Shipping
5. What time is your daily order cut-off?
Our daily order cut-off time is 5:00 PM (GMT), United Kingdom.
Orders placed after this time may be processed on the next business day.
6. Do you provide tracking information?
Yes, tracking information may be provided once your order has been dispatched, depending on the shipping carrier used.
7. What payment methods do you accept?
We accept secure payment methods available during checkout through trusted payment providers.
8. Can I return my order?
Yes. We accept returns within 14 days of delivery, provided the item meets our return eligibility requirements.
Please review our Return & Refund Policy for full details.
9. How long do refunds take?
Approved refunds are processed within 7 business days after the returned item has been received and inspected.
10. What should I do if my order arrives damaged?
If your item arrives damaged, defective, or incorrect, please contact our support team as soon as possible with your order details and photos if available.
11. Are your products suitable for aggressive chewers?
Many Azorts products are designed using durable rubber materials suitable for active chewers. However, no pet toy is completely indestructible, and pets should always be supervised during play.
12. How do I clean the dog toys?
Most rubber toys can be cleaned using warm water and mild soap. Allow products to dry fully before reuse.
13. Can I cancel or modify my order?
If your order has not yet been processed or shipped, please contact us immediately. We will do our best to assist with modifications or cancellations when possible.
14. Do you ship internationally?
Shipping availability may vary depending on your location. Please check available shipping options during checkout.
15. How can I contact Azorts?
Company Name: Azorts
Website: https://azorts.uk/
Email: support@azorts.uk
Phone: +44 747-977-9826
Address: 1 Nathan Drive, Salford M3 6BA, United Kingdom
Our customer support team is happy to assist you with any questions or concerns.
Thank you for choosing Azorts.