Frequently Asked Questions (FAQs)
Welcome to the Azorts FAQs page! Here, we’ve compiled answers to some of the most common questions from our customers. If you have any further inquiries, feel free to reach out to us directly.
1. What products does Azorts sell?
We offer a wide range of smart kitchen gadgets, including:
- Electric grinders (salt & pepper)
- USB rechargeable blenders
- Milk frothers
- Coffee grinders
- Mini electric garlic choppers
Our products are designed to make cooking easier, smarter, and more enjoyable.
2. Where do you ship to?
Currently, we ship to customers across the United Kingdom.
3. How much does shipping cost?
- Free Standard Shipping: Available on orders over £100.00.
- Flat Rate Shipping: A fee of £4.90 is applied to orders under £100.00.
Please refer to our Shipping Policy for more details.
4. How long does it take for my order to arrive?
- Handling Time: 0-1 business day(s).
- Transit Time: 2-3 business days after your order is dispatched.
You will receive a confirmation email with tracking details once your order has been shipped.
5. Can I cancel my order?
Once your order has been processed, it cannot be canceled. If you wish to make changes to your order, please contact us immediately at support@azorts.uk and we will do our best to assist you.
6. What is your return policy?
We accept returns within 30 days of purchase, provided the product is unused and in its original condition. For more details, please refer to our Return and Refund Policy.
7. How do I initiate a return or exchange?
To initiate a return or exchange, please contact our support team at support@azorts.uk with your order number and reason for return. We will guide you through the process.
8. How will I receive my refund?
Once your return is processed and approved, your refund will be issued to the original payment method within 7 days.
9. Are your products covered by a warranty?
Yes, we offer a 12-month warranty on most of our products, starting from the date of purchase. If your product is faulty within this period, please contact our support team for assistance.
10. Do you offer gift cards?
At this time, we do not offer gift cards. However, we are working on adding more payment options in the future.
11. How do I contact Azorts?
You can contact us by:
- Email: support@azorts.uk
- Phone: +44 207 581 8065
- Address: 1 Nathan Drive, Salford M3 6BA, United Kingdom
We are available to assist you during our business hours, Monday to Friday, 9 AM to 5 PM (GMT).
12. Do you offer any promotions or discounts?
We occasionally offer promotions and discounts. To stay updated on the latest offers, subscribe to our newsletter or follow us on social media.