1. Introduction
These Billing Terms and Conditions govern the payment process for products and services purchased on Azorts. By completing a transaction on our website, you agree to abide by these terms.
2. Payment Processing
We use Stripe to securely process payments on our website. Stripe is a third-party payment processor that ensures your payment information is handled securely, in accordance with their privacy and security protocols.
3. Accepted Payment Methods
We accept the following payment methods through Stripe:
- Credit Cards: Visa, MasterCard, American Express, and Discover.
- Debit Cards: Any major debit card supported by Stripe.
- Stripe Wallet: If applicable, you may use your Stripe Wallet for faster checkout.
4. Payment Authorization
- By providing your payment information, you authorize Azorts and Stripe to charge the total amount of your order, including any applicable taxes and shipping fees, to your chosen payment method.
- If your payment is declined or your payment method is invalid, your order may be delayed or canceled. We may ask you to provide alternative payment details.
5. Pricing and Currency
- All prices on the Azorts website are listed in GBP (British Pounds Sterling) unless stated otherwise.
- Taxes and shipping fees are calculated during checkout and will be added to your order total before payment is processed.
- Prices and promotions are subject to change without notice, but the price at the time of your order will be the price you are charged.
6. Subscription and Recurring Payments (If Applicable)
If you sign up for any subscription-based products or services, you will be charged according to the billing cycle outlined at the time of purchase (e.g., monthly, annually). You may update or cancel your subscription at any time through your account settings or by contacting our customer support team.
7. Refunds
- If you are eligible for a refund under our Return and Refund Policy, the refund will be processed back to the original payment method used for the transaction.
- Refunds may take 7 days to be processed. Depending on your payment method, the funds may take additional time to appear in your account.
8. Billing Disputes
If you believe there has been an error in your billing or payment, please contact us within 30 days of the transaction. We will work with Stripe to resolve any disputes and provide clarification. Please contact us at support@azorts.uk.
9. Security
We use Stripe to handle all payment information securely. Stripe uses SSL encryption, tokenization, and other security measures to protect your payment details. For more information about Stripe’s security practices, you can refer to their Privacy Policy.
10. Taxes
You are responsible for any taxes, customs fees, or import duties applicable to your purchase. These may vary depending on your location and are not included in the price of the products at checkout.
11. Account Information
You agree to provide accurate and complete billing information when making a purchase. You are responsible for ensuring that your payment details are kept up to date, including any changes to your billing address or payment method.
12. Contact Us
If you have any questions about billing, payments, or refunds, please contact us:
Address: 1 Nathan Drive, Salford M3 6BA, United Kingdom
Email: support@azorts.uk
Phone: +44 207 581 8065